Job Description
Join our dynamic team at Grand Hospitality Group as a Weekend Hotel Associate! We're seeking passionate individuals to deliver exceptional guest experiences during high-demand weekend shifts. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in Jacksonville's premier hospitality destination. Perfect for students, night owls, and career changers seeking work-life balance. Apply today and become part of our award-winning family!
Responsibilities
- Provide exceptional guest check-in/check-out services with warm professionalism
- Manage room inventory and coordinate housekeeping requests
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Operate hotel systems (PMS, POS) efficiently
- Uphold strict cleanliness and safety standards
- Collaborate with cross-departmental teams
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work weekends and holidays reliably
- Basic computer literacy and POS system knowledge
- Valid Florida driver's license (if driving required)
- Flexibility to adapt to changing priorities
- High school diploma or equivalent required