Job Description
Join our award-winning team at Grand City Hotels Portland! We're seeking passionate hospitality professionals to deliver exceptional guest experiences during weekend shifts. This role is perfect for energetic individuals who thrive in fast-paced environments and value teamwork. Enjoy competitive pay, flexible scheduling, and opportunities for career growth within our luxury hotel chain. Apply today to become part of Portland's premier hospitality destination!
Responsibilities
- Deliver outstanding guest service across front desk, concierge, and valet operations
- Manage check-in/check-out procedures with precision and warmth
- Resolve guest inquiries and complaints with solution-oriented approaches
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial documentation
- Execute upselling strategies to enhance guest experiences
- Adhere to all safety and sanitation protocols
Qualifications
- Minimum 1 year hospitality or customer service experience
- Availability for all weekend shifts (Fri-Sun) plus holidays
- Proficient in hotel management software (Opera, Fidelio)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Valid Oregon Food Handler's Card (or willingness to obtain)
- Basic knowledge of Portland attractions and local services
- Positive attitude with genuine passion for hospitality