Job Description
Join our award-winning hospitality team at Grand Plaza Hotels Houston! We're seeking passionate individuals to start their careers in luxury hotel operations. No prior experience required – we provide comprehensive training to develop your skills in guest services, operations, and team collaboration. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our global network.
As a Hotel Associate, you'll deliver exceptional guest experiences while working in a dynamic environment with industry professionals. We value personality, work ethic, and enthusiasm over experience. Benefits include employee discounts, complimentary meals, and career development programs.
Responsibilities
- Deliver exceptional front desk services including check-in/check-out procedures
- Assist guests with inquiries, requests, and local recommendations
- Manage reservations and room status updates
- Collaborate with housekeeping and maintenance teams
- Handle cash transactions and credit card processing
- Maintain a clean and organized lobby area
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer literacy
- Ability to work flexible shifts including weekends/holidays
- Positive attitude and customer service mindset
- No prior hotel experience required
- Must be 18+ years old
- Valid Texas ID or driver's license