Job Description
Join our award-winning team at Grand Plaza Hotel and experience the excitement of San Francisco's hospitality scene! We offer competitive weekly pay, comprehensive benefits, and a dynamic work environment. As a premier destination in the heart of downtown, we're seeking passionate individuals to deliver exceptional guest experiences. Enjoy flexible scheduling, career advancement opportunities, and a supportive team culture. Apply now to start your journey in luxury hospitality!
Responsibilities
- Deliver outstanding customer service to hotel guests across all departments
- Manage check-in/check-out procedures with efficiency and accuracy
- Coordinate with housekeeping, maintenance, and F&B teams for seamless operations
- Handle guest inquiries and resolve issues promptly to ensure satisfaction
- Maintain cleanliness and safety standards in public areas and guest rooms
- Process payments and manage financial transactions using POS systems
- Participate in daily briefings and training sessions
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Basic computer proficiency and POS system knowledge
- Valid California driver's license (if required for role)
- Ability to lift 25 pounds and stand for extended periods
- Must pass background check and drug screening
- Food Handler's Certificate a plus