Job Description
Join our award-winning hospitality team at the heart of Manhattan! We're seeking enthusiastic Front Desk Agents to be the first point of contact for our international guests. No prior experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in NYC's most iconic neighborhood.
What We Offer:
- Comprehensive paid training program
- Health insurance and 401(k) matching
- Employee discounts on hotel stays and dining
- Career advancement into management
- Dynamic team culture with monthly team-building events
Responsibilities
- Warmly greet and check-in/check-out guests using hotel management systems
- Manage reservations and room assignments efficiently
- Handle guest inquiries with professionalism and empathy
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold strict hygiene and safety standards
- Participate in daily shift briefings
Qualifications
- No experience required – we train all new hires!
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities under pressure
- Proficient with basic computer applications
- Ability to stand for extended periods
- Flexible availability including nights, weekends, and holidays
- Valid New York State ID or driver's license
- Positive attitude and teamwork mindset