Job Description
Join our award-winning team at Grandview Hotels & Resorts as a Hospitality Manager in vibrant Austin, Texas! We're urgently seeking passionate professionals to elevate our guest experience in the heart of the Live Music Capital. This is a high-impact leadership role with competitive compensation, comprehensive benefits, and growth opportunities within our expanding portfolio.
Our Austin location offers an unparalleled work environment where innovation meets Southern hospitality. As a Hospitality Manager, you'll drive operational excellence while fostering a culture of exceptional service. We offer relocation assistance, professional development stipends, and performance-based bonuses.
Responsibilities
- Oversee daily hotel operations including front desk, housekeeping, and guest services
- Develop and implement service standards exceeding industry benchmarks
- Lead cross-functional teams during peak seasons and special events
- Manage budget allocation and financial performance metrics
- Resolve escalated guest concerns with creative solutions
- Collaborate with marketing team to enhance guest loyalty programs
- Ensure compliance with health/safety regulations and brand standards
Qualifications
- 5+ years progressive hospitality management experience
- Proven track record in luxury or boutique hotel operations
- Strong financial acumen with P&L management skills
- Exceptional conflict resolution and leadership abilities
- Texas Food Handler & Alcohol Seller certification required
- Proficiency in Opera/PMS property management systems
- Bachelor's degree in Hospitality Management or related field