Job Description
Join our award-winning team at Grand Hospitality Group as we revolutionize guest experiences in Columbus! We're seeking passionate hospitality professionals to fill immediate full-time roles at our flagship downtown property. Enjoy competitive benefits, career advancement opportunities, and a vibrant workplace culture that celebrates excellence. Perfect for dynamic individuals ready to make an immediate impact in the heart of Ohio's hospitality scene.
Responsibilities
- Deliver exceptional guest service across all touchpoints
- Manage front desk operations including check-in/check-out
- Coordinate with housekeeping and maintenance teams
- Handle guest inquiries and resolve issues proactively
- Process payments and maintain accurate financial records
- Assist with event coordination and banquet services
- Implement brand standards and quality assurance protocols
Qualifications
- Minimum 2 years hotel or hospitality experience
- Strong customer service orientation
- Proficiency in hotel management software
- Excellent communication and problem-solving skills
- Ability to work flexible shifts including weekends
- High school diploma or equivalent required
- Valid Ohio driver's license preferred