Job Description
Join our award-winning team at Grand Plaza Hotels in the heart of Manhattan! We're seeking passionate hospitality professionals to deliver exceptional guest experiences. With weekly pay, you'll enjoy financial stability while growing your career in one of the world's most vibrant cities. We offer competitive compensation, comprehensive benefits, and a supportive work environment. If you're dedicated to excellence and thrive in a dynamic setting, apply today and become part of our family!
Responsibilities
- Greet and assist guests with check-in/check-out processes
- Manage reservations and handle guest inquiries professionally
- Maintain a pristine front desk environment
- Coordinate with housekeeping and maintenance teams
- Process payments and manage billing accurately
- Resolve guest complaints promptly and effectively
- Upsell hotel services to enhance guest experiences
Qualifications
- Previous hospitality or customer service experience preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work flexible schedules including weekends/holidays
- Proficiency in reservation software (Opera, etc.)
- High school diploma or equivalent required
- Valid NYC Food Handler's Certificate (or willing to obtain)