Job Description
Join our award-winning luxury hotel in the heart of Fort Worth's Cultural District! The Fort Worth Grand Hotel is seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive benefits, career growth opportunities, and work in a dynamic environment surrounded by Fort Worth's vibrant attractions. We offer comprehensive training, flexible scheduling, and a supportive team culture. Apply today and become part of Fort Worth's premier hospitality destination!
Responsibilities
- Deliver outstanding guest service across all hotel departments
- Maintain immaculate guest rooms and common areas
- Process reservations and manage front desk operations
- Coordinate with housekeeping, maintenance, and F&B teams
- Handle guest inquiries and resolve service issues promptly
- Uphold brand standards and safety protocols
- Collaborate with management to optimize guest satisfaction
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Basic computer literacy and POS system knowledge
- Valid Texas Food Handler/ServSafe certification preferred
- Ability to stand/walk for extended periods
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening