Job Description
Join our award-winning luxury hotel in the heart of Washington DC! We're urgently hiring passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a dynamic environment. Perfect for detail-oriented individuals who thrive in fast-paced settings.
Responsibilities
- Deliver outstanding guest service across all hotel departments
- Manage check-in/check-out procedures with efficiency and accuracy
- Resolve guest inquiries and complaints promptly
- Coordinate with housekeeping, maintenance, and F&B teams
- Maintain cleanliness and safety standards in public areas
- Assist with event setup and guest functions
- Process payments and manage cash handling procedures
Qualifications
- Minimum 1 year hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible schedules including nights/weekends
- Basic computer proficiency (POS systems)
- Valid Washington DC food handler's license (if applicable)
- Professional appearance and demeanor
- Ability to lift 25 lbs and stand for extended periods