Job Description
Join our award-winning team at Grand City Hotels Atlanta, where exceptional service meets southern charm! We're seeking passionate hospitality professionals to deliver memorable guest experiences across our vibrant downtown property. Enjoy flexible shift schedules, competitive compensation, and opportunities for career growth in Georgia's bustling tourism industry. Why work with us? Comprehensive training, employee discounts, and a supportive team environment focused on your success.
Responsibilities
- Deliver outstanding guest service across front desk, housekeeping, and food & beverage departments
- Manage check-in/check-out processes with efficiency and attention to detail
- Maintain pristine guest rooms and public areas exceeding brand standards
- Handle guest inquiries and resolve issues promptly with a solutions-oriented approach
- Collaborate with cross-functional teams during peak service periods
- Adhere to all safety protocols and sanitation guidelines
- Support inventory management and operational procedures
Qualifications
- Previous hospitality or customer service experience preferred
- Flexible availability to work evenings, weekends, and holidays
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Basic computer proficiency and multitasking capabilities
- Positive attitude and commitment to teamwork
- Must be 18+ years old and eligible to work in the US
- Valid food handler's certification (or willingness to obtain)