Job Description
Immerse yourself in the vibrant culture of New Orleans while building a rewarding career in luxury hospitality. The Royal Sonesta is seeking a dynamic Weekend Shift Associate to join our prestigious team. If you thrive in a fast-paced environment and love creating memorable guest experiences, we want to meet you.
As a key member of our weekend operations, you will be the face of our hotel, ensuring our guests feel welcomed, valued, and attended to with the highest level of service. Enjoy the unique energy of the French Quarter while earning a competitive hourly wage and generous tips.
Responsibilities
- Manage front desk operations during peak weekend hours, including check-ins, check-outs, and concierge services.
- Greet guests warmly and address inquiries or complaints promptly to ensure 100% guest satisfaction.
- Assist in processing reservations and managing room assignments efficiently.
- Collaborate with housekeeping and maintenance teams to ensure room readiness and guest room quality.
- Handle cash handling and point-of-sale transactions with strict accuracy and integrity.
- Adhere to all safety protocols and emergency procedures during busy shifts.
- Represent the hotel brand positively and embody the spirit of New Orleans hospitality.
Qualifications
- High school diploma or equivalent; prior hospitality experience is preferred but not required.
- Must be available to work weekends (Friday, Saturday, and/or Sunday).
- Strong communication skills and a professional, friendly demeanor.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Basic computer proficiency and familiarity with Property Management Systems.
- Flexibility to work varying shifts, including holidays and early mornings.