Job Description
Join our award-winning team at Grand Hotel Cleveland and kickstart your hospitality career! We're seeking enthusiastic individuals with no prior experience for exciting shift-based roles in our dynamic hotel environment. Enjoy competitive pay, flexible scheduling, and comprehensive training while working in Cleveland's premier luxury destination. Perfect for career changers, recent graduates, or anyone seeking a fresh start in hospitality.
What We Offer:
- Competitive hourly wage with weekly pay
- Comprehensive paid training program
- Health, dental, and vision benefits (full-time)
- 401(k) with company match
- Employee discounts on hotel stays and dining
- Opportunities for advancement
Responsibilities
- Provide exceptional guest service across all hotel departments
- Manage front desk operations including check-ins/check-outs
- Assist with housekeeping and room preparation
- Operate point-of-sale systems for dining services
- Handle guest inquiries and resolve issues promptly
- Maintain cleanliness and safety standards in public areas
- Collaborate with team members during peak hours
- Complete shift reports and administrative tasks
Qualifications
- No prior experience required - we provide full training
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer literacy
- Customer service mindset with problem-solving abilities
- Physical stamina for standing/walking during shifts
- Valid work authorization in the United States