Job Description
Join our award-winning Cleveland hotel team and launch your hospitality career without prior experience! We're seeking energetic individuals to deliver exceptional guest experiences at our downtown property. Enjoy competitive pay, flexible scheduling, and rapid advancement opportunities. Full training provided – bring your positive attitude and teamwork skills!
Responsibilities
- Deliver outstanding customer service to hotel guests
- Manage front desk operations including check-ins/outs
- Assist with housekeeping and room preparation
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Collaborate with housekeeping and maintenance teams
- Adhere to safety and sanitation protocols
Qualifications
- No prior hotel experience required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends
- Basic computer literacy
- High school diploma or equivalent
- Valid driver's license preferred
- Ability to lift 25 lbs occasionally
- Positive attitude and service mindset