Job Description
Welcome to Grand Horizon Hotel, where luxury meets opportunity. We are currently seeking enthusiastic and dedicated individuals to join our front-of-house team. This is an excellent entry-level position for those looking to start a rewarding career in the hospitality industry. We provide comprehensive on-the-job training, so no prior experience is required—just a positive attitude and a willingness to learn. Join us in creating unforgettable experiences for our guests in the heart of New York City.
Responsibilities
- Warmly greet and welcome guests upon arrival, ensuring a memorable first impression.
- Manage guest inquiries via phone, email, and in-person with professionalism and efficiency.
- Assist with check-in and check-out processes, including handling reservations and payments.
- Maintain a clean and organized front desk and lobby area to uphold our high standards.
- Collaborate with housekeeping and maintenance teams to resolve any guest issues promptly.
- Handle cash transactions and operate the Point of Sale (POS) system accurately.
Qualifications
- No prior experience is required; we value attitude and trainability.
- Strong interpersonal and communication skills.
- Ability to work flexible hours, including weekends and holidays.
- Basic computer literacy and proficiency with mobile devices.
- High school diploma or equivalent required.
- Ability to stand for extended periods and lift light objects.