Job Description
Welcome to The Manhattan Grand Hotel, where we redefine luxury hospitality. We are currently seeking dynamic and dedicated individuals to join our front-of-house team as Hotel Associates. This is an exceptional opportunity for those looking to launch a career in the prestigious hospitality industry with no experience required.
We pride ourselves on providing world-class service to our guests and offer comprehensive training to help you grow. If you are a hardworking professional with a positive attitude and a willingness to work flexible shifts, we want to meet you.
Responsibilities
- Greet and Welcome: Provide a warm, professional welcome to all guests upon arrival and departure.
- Guest Assistance: Assist guests with check-in and check-out procedures efficiently and accurately.
- Front Desk Operations: Answer phone calls, respond to emails, and manage guest inquiries and requests promptly.
- General Maintenance: Maintain the cleanliness and organization of the lobby, reception area, and public spaces.
- Luggage Services: Assist with luggage storage, delivery, and retrieval for guests.
- Shift Coordination: Collaborate with the night and day shift teams to ensure seamless operations during all hours.
Qualifications
- Age Requirement: Must be at least 18 years of age.
- Education: High school diploma or equivalent preferred.
- Experience: No prior hospitality experience is required; we value attitude and trainability.
- Availability: Must be willing to work flexible schedules, including nights, weekends, and holidays.
- Communication: Excellent verbal and written communication skills in English.
- Professionalism: A neat, professional appearance and a friendly, outgoing demeanor.