Job Description
Join our award-winning team at Sunset Hotel & Resort in sunny El Paso! We're seeking enthusiastic individuals to start their hospitality careers with no prior experience required. Our comprehensive training program ensures you'll become a hospitality expert while enjoying competitive pay, flexible scheduling, and growth opportunities. As a Front Desk Agent, you'll be the first point of contact for our guests, creating memorable experiences in the heart of Texas. We value attitude over experience – if you're a people person with a passion for service, we want to meet you!
Responsibilities
- Warmly welcome and check in/out guests using our property management system
- Handle guest inquiries and resolve concerns with professionalism
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams for guest requests
- Assist with concierge services and local recommendations
- Maintain a clean, organized front desk area
- Participate in daily team briefings and training sessions
Qualifications
- No experience necessary – full training provided!
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Basic computer proficiency
- Positive, can-do attitude and problem-solving mindset
- Ability to work weekends and holidays
- Valid Texas driver's license (preferred)
- Bilingual English/Spanish skills (highly valued)