Job Description
Join our dynamic team at Sunrise Hospitality Group and unlock your potential in the heart of El Paso! We're seeking dedicated Hotel Front Desk Agents to deliver exceptional guest experiences with weekly pay and flexible shift schedules. Enjoy competitive compensation, growth opportunities, and a vibrant work environment in Texas' premier hospitality destination. Apply today and start your rewarding career!
Responsibilities
- Manage guest check-ins/checkouts with precision and efficiency
- Handle reservations, billing inquiries, and payment processing
- Resolve guest concerns promptly using conflict resolution skills
- Coordinate with housekeeping and maintenance teams for seamless operations
- Maintain accurate guest records and confidentiality protocols
- Execute daily cash management and reporting procedures
- Support hotel promotions and upselling initiatives
Qualifications
- High school diploma or equivalent required
- 1+ years hotel front desk or customer service experience
- Proficiency in property management systems (e.g., Opera, PMS)
- Exceptional communication and problem-solving abilities
- Flexible availability for day/evening/weekend shifts
- Basic math skills for financial transactions
- Texas hospitality certification preferred