Job Description
Join our award-winning team in the heart of New Orleans! We're seeking passionate individuals to create unforgettable guest experiences at our luxury riverfront hotel. No hospitality experience required – we provide comprehensive training to launch your career in the vibrant Louisiana tourism industry. Enjoy competitive pay, benefits, and the chance to work in one of America's most iconic cities.
Responsibilities
- Check in/out guests with efficiency and warm hospitality
- Manage reservations and handle guest inquiries via phone/email
- Process payments and maintain accurate financial records
- Resolve guest concerns promptly and escalate when necessary
- Coordinate with housekeeping and maintenance teams
- Utilize property management software effectively
- Assist with luggage and provide local recommendations
Qualifications
- No experience required – we train all new hires
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand for extended periods
- Flexible availability including weekends/holidays
- Positive attitude and problem-solving mindset
- Must be authorized to work in the USA