Job Description
Join our award-winning luxury hotel in Phoenix and experience the pinnacle of hospitality with weekly pay! We're seeking energetic professionals to deliver exceptional guest experiences while enjoying competitive wages, flexible scheduling, and career advancement opportunities in Arizona's thriving tourism industry.
Why Join Us?
- Weekly paycheck (no more waiting for bi-monthly pay cycles!)
- Comprehensive health benefits and 401K matching
- Employee discounts on hotel stays and dining
- Free parking and uniform allowance
- Opportunities for promotion to management
Responsibilities
- Check-in/out guests with efficiency and warm hospitality
- Manage reservations and room assignments using Opera PMS
- Process payments and handle cash/credit transactions accurately
- Resolve guest inquiries and complaints professionally
- Coordinate with housekeeping and maintenance teams
- Upsell premium rooms and hotel amenities
- Maintain immaculate lobby and reception area
Qualifications
- Minimum 1 year hotel front desk experience
- Proficiency in property management systems (Opera preferred)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Valid Arizona driver's license (for airport shuttle runs)
- Basic math and cash handling skills
- Spanish bilingualism strongly preferred
- High school diploma or equivalent required