Job Description
Join our award-winning hotel team as a Front Desk Agent and launch your hospitality career! No experience necessary – we provide comprehensive training to develop your skills in guest services, reservations, and hotel operations. As the first point of contact for our valued guests, you'll create memorable experiences while working in a dynamic, supportive environment. Enjoy competitive pay, growth opportunities, and a vibrant team culture in the heart of Houston's thriving hospitality scene.
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and service excellence protocols
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary (training provided)
- Exceptional customer service mindset
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (evenings/weekends)
- Positive attitude and problem-solving aptitude
- Valid Texas driver's license (if applicable to duties)