Job Description
Join our award-winning team at Grand Harbor Hotel in Long Beach, CA! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, benefits, and career growth opportunities in our oceanfront property. Apply today to start your journey in the heart of Southern California's thriving tourism industry.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean and organized front desk area
Qualifications
- Minimum 1 year hotel or customer service experience
- Proficiency with reservation software (e.g., Opera, Marriott Bonvoy)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling abilities
- Valid California driver's license (for airport runs)
- Food Handler's Certificate preferred