Job Description
Join our dynamic team at Milwaukee Hospitality Group and kickstart your career in hospitality with weekly pay! We're seeking a passionate Hotel Front Desk Agent to deliver exceptional guest experiences at our downtown Milwaukee property. Enjoy competitive compensation, flexible scheduling, and opportunities for growth in a supportive environment. Perfect for detail-oriented individuals who thrive in fast-paced settings and value work-life balance.
Why Work With Us?
- Weekly paychecks for financial peace of mind
- Comprehensive training and career advancement paths
- Employee discounts on hotel stays and dining
- Health benefits and retirement plans (full-time)
- Modern, centrally located workplace
Responsibilities
- Check-in/out guests efficiently while maintaining accuracy with reservations and billing
- Address guest inquiries and resolve complaints promptly with professionalism
- Manage room inventory and coordinate with housekeeping for turnarounds
- Process payments, handle cash/credit transactions, and balance daily reports
- Utilize PMS software (e.g., Opera) for booking management and guest profiles
- Collaborate with housekeeping, maintenance, and security teams
- Maintain a clean, organized front desk area at all times
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years front desk or customer service experience
- Proficiency with hotel management systems and Microsoft Office
- Exceptional communication and problem-solving skills
- Ability to multitask in high-pressure situations
- Flexible availability including nights, weekends, and holidays
- Basic math and cash-handling accuracy
- Positive attitude with strong attention to detail