Job Description
Join our award-winning luxury resort in downtown Tampa and become part of an exceptional hospitality team! We're seeking energetic professionals to deliver world-class guest experiences with convenient weekly pay and flexible shift schedules. Enjoy competitive compensation, complimentary resort amenities, and career advancement opportunities in Florida's vibrant tourism hub.
Responsibilities
- Manage guest check-in/check-out processes with efficiency and precision
- Handle reservations, billing inquiries, and VIP guest requests
- Coordinate with housekeeping, maintenance, and valet teams
- Resolve guest concerns promptly while maintaining brand standards
- Process payments and maintain accurate financial records
- Operate property management systems (PMS) and communication tools
Qualifications
- Minimum 1 year hotel/front desk experience preferred
- Flexible availability for day/evening/weekend shifts
- Exceptional communication and conflict resolution skills
- Proficient in PMS systems (Opera, Fidelio, etc.)
- Ability to multitask in fast-paced environments
- Valid Florida driver's license (for valet coordination)
- Basic first aid/CPR certification preferred