Job Description
Join the Premier Hospitality Team in Silicon Valley
Are you looking for a rewarding career in the heart of San Jose? San Jose Hospitality Solutions is seeking motivated individuals to join our elite team for part-time shift work. We pride ourselves on delivering world-class service and creating memorable experiences for our guests. If you thrive in a fast-paced environment and have a passion for customer service, we want to meet you.
As a Part-Time Hotel Associate, you will play a vital role in ensuring our guests feel welcomed, comfortable, and valued. We offer competitive pay, flexible scheduling, and a supportive team culture.
Responsibilities
- Guest Services: Greet guests warmly upon arrival and departure, checking them in/out efficiently while ensuring a premium experience.
- Operational Support: Assist with front desk operations, manage reservations, and handle guest inquiries with professionalism and poise.
- Facility Maintenance: Monitor common areas, lobbies, and restrooms to ensure the highest standards of cleanliness and presentation.
- Event Assistance: Support banquet and event setups, ensuring all equipment and spaces are ready for special occasions.
- Communication: Relay important information to the management team and coordinate with housekeeping and maintenance staff.
- Problem Resolution: Address guest complaints or issues promptly to ensure 100% guest satisfaction.
Qualifications
- Experience: Previous experience in hospitality, customer service, or the hotel industry is preferred but not required.
- Availability: Must be available to work flexible shifts, including weekends, nights, and holidays.
- Communication: Excellent verbal and written communication skills in English.
- Technology: Basic computer literacy and proficiency with property management systems (PMS).
- Professionalism: A neat appearance, professional demeanor, and a positive attitude.
- Education: High school diploma or equivalent required.