Job Description
Join our dynamic team at Harbor Bay Resorts in Tampa, FL! We're seeking passionate hospitality professionals to fill immediate front desk positions with flexible shift schedules. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a vibrant downtown location. Perfect for night owls and early risers alike!
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservations and room assignments accurately
- Resolve guest inquiries and concerns with exceptional service
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management software systems
- Uphold brand standards and safety protocols
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Proficient in basic computer applications
- High school diploma or equivalent required
- Valid Florida driver's license (if driving required)
- Ability to stand for extended periods
- Basic foreign language skills a plus