Job Description
Join our dynamic team at Louisville Hospitality Group and enjoy the freedom of daily pay while building your hospitality career! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences across our premium Louisville properties. With flexible shift schedules and same-day pay processing, you'll have financial stability while working in Kentucky's vibrant hospitality scene.
Our commitment to your growth includes comprehensive training, employee discounts, and a supportive team environment. Perfect for students, gig workers, or those seeking flexible income – apply today and start earning tomorrow!
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and complaints professionally
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Execute upselling strategies for room upgrades and amenities
- Maintain cleanliness and organization of front desk area
- Adhere to safety and emergency procedures
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible shifts (evenings, weekends, holidays)
- Basic computer proficiency with reservation systems
- High school diploma or equivalent required
- Professional appearance and positive attitude
- Valid driver's license and reliable transportation
- Ability to stand for extended periods