Job Description
Join our dynamic hotel team in Dallas, TX with immediate daily pay options! Grand Hospitality Group is seeking a passionate Hotel Front Desk Agent to deliver exceptional guest experiences while enjoying the financial flexibility of daily wage payments. This full-time role offers competitive compensation, comprehensive training, and career advancement opportunities within our growing hospitality network.
Responsibilities
- Manage guest check-in/check-out processes efficiently using hotel management systems
- Handle guest inquiries, resolve complaints, and provide local recommendations
- Process payments, manage reservations, and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams for guest requests
- Upsell hotel amenities and services to enhance guest satisfaction
- Maintain a clean and organized front desk area
Qualifications
- Minimum 1 year experience in hotel front desk or customer service role
- Proficiency with hotel management software (Opera, etc.)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- High school diploma or equivalent required
- Basic computer literacy and cash handling experience
- Valid Texas driver's license preferred