Job Description
Join our dynamic Detroit hotel team as a Front Desk Agent and enjoy the flexibility of daily pay! We're seeking passionate hospitality professionals to deliver exceptional guest experiences while receiving your earnings every day. This full-time role offers competitive hourly rates and immediate opportunities for career growth in one of Michigan's most vibrant cities.
Our ideal candidate thrives in fast-paced environments, possesses excellent communication skills, and values creating memorable guest interactions. With our daily pay system, you'll never wait for your paycheck – your hard work is rewarded promptly, giving you financial freedom and peace of mind.
Responsibilities
- Manage guest check-ins/check-outs efficiently using PMS systems
- Handle reservation inquiries and room assignments with precision
- Resolve guest concerns promptly and professionally
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Upsell hotel amenities and services to enhance guest experiences
- Maintain organized front desk operations and documentation
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency in reservation software (Opera, etc.)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Strong attention to detail and multitasking abilities
- High school diploma or equivalent required
- Basic knowledge of Detroit tourism attractions preferred