Job Description
Join Ohio's premier hospitality team with daily pay options! Grand Plaza Hotel is seeking a dynamic Hotel Front Desk Agent to deliver exceptional guest experiences in the heart of Columbus. Enjoy competitive hourly pay, flexible scheduling, and opportunities for career advancement while working in a luxury downtown environment. Perfect for hospitality professionals seeking financial flexibility and growth.
Responsibilities
- Manage guest check-in/check-out processes with precision
- Handle reservation inquiries and optimize room assignments
- Resolve guest concerns promptly and professionally
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Execute upselling strategies for premium services
Qualifications
- 1+ years hotel/hospitality experience required
- Exceptional customer service and communication skills
- Proficiency with property management systems (PMS)
- Strong problem-solving and multitasking abilities
- Flexible availability including weekends/holidays
- Basic math and cash handling experience