Job Description
Join our dynamic team at the Grand Nashville Hotel, where Southern hospitality meets modern luxury! We're seeking passionate part-time professionals to deliver exceptional guest experiences in the heart of Music City. Whether you're a seasoned hospitality pro or eager to start your career, this role offers flexible schedules, competitive pay, and the opportunity to work in Nashville's vibrant hospitality scene. Enjoy perks like complimentary meals, employee discounts, and a supportive work environment.
Responsibilities
- Provide exceptional guest service at front desk, concierge, or housekeeping stations
- Manage check-in/check-out processes efficiently using hotel systems
- Address guest inquiries and resolve issues promptly
- Maintain cleanliness and organization of public areas and guest rooms
- Collaborate with team members to ensure seamless operations
- Adhere to all safety and sanitation protocols
- Support special events and VIP guest requests
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic computer literacy and point-of-sale system knowledge
- Attention to detail and problem-solving abilities
- Valid Tennessee driver's license (if driving required)
- Ability to stand/walk for extended periods
- Positive attitude and team player mentality