Job Description
Join Our Team at Grand Horizon Hotels
Are you a hospitality professional looking for a rewarding opportunity with immediate access to your earnings? Grand Horizon Hotels is seeking a dedicated Hotel Front Desk Agent to join our dynamic team in Orlando, FL.
We are proud to offer Daily Pay options, allowing you to get paid for your hard work every day. Whether you are an experienced hotelier or a motivated newcomer, we provide the training and support you need to thrive in the hospitality industry.
Why Choose Us?
- Daily Pay Option: Access your earnings when you need them.
- Competitive Pay: Base rate plus potential tips.
- Flexible Scheduling: Work the hours that fit your life.
- Growth Opportunities: Clear paths for career advancement.
Responsibilities
- Greet guests warmly upon arrival and check them in efficiently using our Property Management System (PMS).
- Handle guest inquiries, complaints, and requests with patience, empathy, and professionalism.
- Process payments and manage reservations accurately.
- Answer phones professionally and route calls to appropriate departments.
- Assist with luggage handling, concierge services, and local area recommendations.
- Ensure the front desk area is organized, clean, and welcoming at all times.
Qualifications
- High school diploma or GED is required.
- Previous experience in a hotel front desk or customer service role is preferred but not mandatory.
- Strong verbal communication skills and a friendly, approachable demeanor.
- Ability to work flexible shifts, including weekends, holidays, and evenings.
- Proficiency in Microsoft Office Suite and basic computer navigation.
- Ability to stand for extended periods and lift moderate luggage.