Job Description
Join our award-winning downtown Denver hotel and experience hospitality excellence! We're seeking passionate Hotel Front Desk Agents to deliver exceptional guest experiences with weekly pay. Enjoy competitive wages, comprehensive benefits, and career growth opportunities in Denver's vibrant tourism scene. Our team thrives on creating memorable stays for international travelers and business professionals alike.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and optimize room assignments
- Resolve guest inquiries with prompt, professional solutions
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell premium services and amenities
- Execute emergency procedures and safety protocols
Qualifications
- 1+ years hotel or customer service experience
- Proficiency in Opera or similar PMS systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Basic math and cash handling proficiency
- Flexible availability including nights/weekends
- Valid Colorado driver's license (preferred)
- High school diploma or equivalent