Job Description
Join our award-winning hotel team in sunny Orlando and kickstart your hospitality career! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our premium resort property. No prior experience needed – we provide comprehensive training to set you up for success. Enjoy competitive pay, benefits, and career advancement opportunities in Florida's booming tourism industry.
Responsibilities
- Provide warm, professional check-in/check-out services to hotel guests
- Manage reservations and handle guest inquiries via phone/email
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams for guest requests
- Resolve guest issues promptly to ensure satisfaction
- Utilize hotel management software efficiently
- Assist with valet and concierge services as needed
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy (MS Office, reservation systems)
- Positive attitude and customer service mindset
- Detail-oriented with organizational abilities
- Willingness to learn hotel operations
- Valid Florida driver's license (if driving required)