Job Description
Welcome to Apex Luxury Hotels, where we redefine the art of hospitality. We are currently seeking a vibrant and welcoming Hotel Front Desk Associate to join our dynamic team in Austin, Texas.
Even if you have zero prior experience, we want to meet you. We believe in grooming talent from within and providing a world-class training program to help you succeed. If you are looking for a fast-paced, rewarding career in the hospitality industry, this is your chance to shine.
Responsibilities
- Provide exceptional customer service by greeting guests with a smile and assisting with their needs.
- Process check-ins and check-outs efficiently using the property management system.
- Answer incoming calls and manage correspondence in a professional manner.
- Resolve guest inquiries, complaints, and requests to ensure a seamless stay experience.
- Monitor the front desk area for cleanliness and organization at all times.
- Cash handling and light administrative duties as assigned.
Qualifications
- Zero Experience Necessary: We offer paid training for the right candidate.
- Excellent communication skills and a friendly, approachable demeanor.
- Ability to work flexible hours, including weekends, holidays, and evenings.
- Basic computer literacy and typing skills.
- Strong problem-solving abilities and attention to detail.