Job Description
Join New York's premier hospitality destination! Grand Plaza Hotel is seeking passionate individuals to kickstart their careers in luxury hospitality. No experience needed – we provide comprehensive training for motivated candidates eager to deliver exceptional guest experiences in the heart of Manhattan.
Responsibilities
- Efficiently manage guest check-in/check-out procedures
- Handle reservation inquiries and room assignments
- Process payments and maintain accurate financial records
- Resolve guest inquiries with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent
- Outstanding communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Customer-focused mindset with problem-solving aptitude
- Ability to work flexible shifts including weekends/holidays
- No experience required – training provided
- Basic computer literacy
- Positive attitude and team player mentality