Job Description
Join our award-winning team at Coastal Hospitality Group in sunny Long Beach! We're seeking passionate individuals to kickstart their hospitality careers as Hotel Front Desk Agents. No experience necessary – we provide comprehensive training to help you thrive. Enjoy competitive pay, career advancement opportunities, and a vibrant work environment steps from the beach.
As a key ambassador for our property, you'll deliver exceptional guest experiences while building transferable skills in customer service, communication, and problem-solving. Full-time positions include benefits package and flexible scheduling.
Responsibilities
- Deliver warm, personalized welcome experiences to all hotel guests
- Efficiently manage check-in/check-out processes using PMS systems
- Handle guest inquiries with professionalism and local knowledge
- Resolve service issues promptly and maintain guest satisfaction
- Process payments accurately and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- No prior experience required – training provided!
- Outstanding communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and willingness to learn systems
- Positive attitude and strong problem-solving abilities
- Availability to work weekends, holidays, and flexible shifts
- High school diploma or equivalent required