Job Description
Join our award-winning Virginia Beach hotel team and kickstart your hospitality career! We're seeking dynamic Front Desk Agents to deliver exceptional guest experiences during peak season. Enjoy competitive pay, flexible shift schedules, and rapid onboarding. No experience necessary—full training provided. Apply today and start working within 48 hours!
Responsibilities
- Check in/out guests efficiently while maintaining accurate reservation records
- Handle guest inquiries and resolve issues with empathy and professionalism
- Process payments and manage cash/credit card transactions securely
- Coordinate with housekeeping and maintenance teams for room readiness
- Operate hotel management systems (PMS) and maintain guest data integrity
- Upsell amenities and local attractions to enhance guest satisfaction
- Adhere to safety protocols during emergency situations
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency with willingness to learn hotel software
- Attention to detail and problem-solving abilities
- Positive attitude and customer-focused mindset
- Ability to stand for extended periods and lift 25 lbs