Job Description
Join our award-winning hospitality team at Grand Plaza Hotel Wichita! We're seeking enthusiastic individuals to fill immediate front desk positions with no prior experience required. Enjoy competitive pay, comprehensive training, and opportunities for career advancement in a vibrant downtown location. Perfect for career changers or recent graduates looking to enter the hospitality industry. Apply today and start your journey in luxury guest services!
Responsibilities
- Provide exceptional customer service to hotel guests upon arrival and departure
- Manage reservations, check-ins/check-outs using hotel management software
- Handle guest inquiries, complaints, and special requests promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Perform basic administrative duties including filing and data entry
- Uphold hotel standards for cleanliness and safety protocols
Qualifications
- No experience required – comprehensive training provided
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible hours including nights/weekends
- Professional appearance and positive attitude
- Problem-solving abilities and attention to detail
- Must pass background check