Job Description
Join our award-winning team at the Metropolitan Hotel Group in downtown Seattle! We're seeking dedicated hospitality professionals for immediate front desk positions offering competitive pay, comprehensive benefits, and flexible shift schedules. Enjoy Seattle's vibrant culture while building your career in premium hospitality. Apply today and start your journey with us!
Responsibilities
- Manage guest check-in/check-out procedures with precision and efficiency
- Handle reservations, inquiries, and special requests via phone/in-person
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest satisfaction
- Resolve guest concerns promptly and professionally
- Uphold brand standards through exceptional service delivery
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency with Opera/PMS systems preferred
- Flexible availability including nights, weekends, and holidays
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Valid Washington state driver's license (if required for errands)