Job Description
Join our award-winning team at Sunset Ridge Resort and kickstart your hospitality career! We're seeking energetic professionals to provide exceptional guest experiences at our premier El Paso location. Enjoy competitive pay, comprehensive benefits, and a vibrant work environment in the heart of Texas.
Responsibilities
- Check in/out guests efficiently using PMS systems
- Manage reservations and room assignments
- Resolve guest inquiries with exceptional service
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent
- 1+ years hotel or customer service experience
- Strong communication and problem-solving skills
- Proficiency with hotel management software
- Ability to work flexible shifts including weekends
- Basic math and cash handling skills
- Spanish language proficiency preferred