Job Description
Join our award-winning luxury hotel in the heart of Atlanta! We're seeking passionate hospitality professionals to deliver exceptional guest experiences at our downtown landmark. Enjoy competitive pay, comprehensive benefits, and rapid career advancement in a dynamic environment.
Responsibilities
- Provide 5-star guest check-in/check-out services
- Manage reservation systems and optimize room occupancy
- Resolve guest inquiries with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Upsell premium amenities and dining experiences
- Process payments and maintain accurate financial records
- Ensure compliance with safety and hygiene protocols
Qualifications
- Minimum 1 year hotel or customer service experience
- Exceptional communication and conflict resolution skills
- Proficiency with Opera or PMS systems
- Flexible schedule availability (nights/weekends required)
- High school diploma or equivalent
- Ability to stand for extended periods
- Valid Georgia driver's license preferred
- Basic knowledge of Atlanta tourism hotspots