Job Description
Join our dynamic team at Grand Hospitality Group in vibrant Austin, Texas! We're seeking enthusiastic Hotel Front Desk Agents to deliver exceptional guest experiences. No prior experience required – we provide comprehensive training! Enjoy competitive pay, flexible scheduling, and career growth opportunities in one of America's top destinations.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and address guest inquiries promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Basic computer proficiency
- Strong problem-solving abilities
- Positive attitude and customer service mindset
- Ability to work flexible shifts including weekends
- No hotel experience necessary – training provided!