Job Description
Start your hospitality career with Grand City Hotel Atlanta! We're seeking enthusiastic individuals to join our dynamic front desk team—no experience required! As a premier downtown hotel, we provide comprehensive training to transform your passion for service into professional excellence. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in Atlanta's vibrant tourism industry. Join us in creating memorable guest experiences while building your future in hospitality!
Responsibilities
- Efficiently check guests in/out using hotel management systems
- Handle guest inquiries and resolve service concerns promptly
- Process payments and manage cash/credit transactions accurately
- Coordinate with housekeeping and maintenance departments
- Assist with reservations and room assignments
- Maintain organized front desk operations
- Uphold brand standards for guest satisfaction
Qualifications
- No prior experience necessary—comprehensive training provided
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in fast-paced environments
- Positive attitude and customer service mindset
- Reliable scheduling and punctuality
- Team collaboration skills