Job Description
Join our award-winning team at the Grand Riverfront Hotel in Jacksonville! We're seeking passionate individuals for our front desk team with no prior experience required. Enjoy comprehensive training, flexible shift schedules (days/nights/weekends), and a supportive work environment. Full-time benefits include health insurance, paid time off, and career advancement opportunities. Perfect for career changers or recent graduates!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries and resolve service issues with professionalism
- Process payments and manage reservations accurately
- Maintain a clean and organized front desk area
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest experience
- Follow safety and security protocols at all times
Qualifications
- High school diploma or equivalent (GED accepted)
- Positive attitude and strong customer service mindset
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and willingness to learn new systems
- Excellent communication and problem-solving skills
- Reliable transportation and punctual attendance
- Team player with attention to detail