Job Description
Join the dynamic team at Grand Plaza Hotel, where we value exceptional guest experiences and professional growth! As a Front Desk Agent, you'll be the first point of contact for our international clientele, delivering five-star service with a smile. Enjoy competitive weekly pay, comprehensive benefits, and opportunities for advancement in Dallas's thriving hospitality industry.
Why Choose Us?
• Weekly paycheck for immediate financial flexibility
• Free on-site parking and meal discounts
• Industry-leading training programs
• Health/dental/vision insurance options
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Handle guest inquiries and resolve complaints with professionalism
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and maintenance teams for room readiness
- Upsell hotel amenities and special packages
- Maintain accurate reservation records
- Assist during emergency situations per hotel protocols
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience preferred
- Proficiency in hotel management software (Opera, etc.)
- Fluent English communication skills (bilingual a plus)
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling skills
- Professional appearance and demeanor
- Valid Texas driver's license (if required for errands)