Job Description
Join our award-winning Tampa hotel team immediately! No hospitality experience required – we provide comprehensive training. As a Front Desk Agent, you'll be the first point of contact for our guests, ensuring exceptional service and memorable stays. Enjoy competitive pay, flexible scheduling, and rapid career advancement opportunities in the heart of Florida's tourism capital.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries with professionalism and local expertise
- Process payments and manage reservations accurately
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Resolve guest issues promptly and diplomatically
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent (GED accepted)
- Positive attitude and customer service mindset
- Basic computer proficiency and math skills
- Ability to work flexible shifts including weekends/holidays
- Strong communication and problem-solving abilities
- Must pass background check and drug screening
- Valid Florida driver's license preferred
- 18+ years of age required