Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking enthusiastic Hotel Front Desk Agents in New York City with no prior experience required. As a premier hotel operator, we provide comprehensive training and growth opportunities for motivated individuals. Our vibrant NYC location offers competitive pay, benefits, and a dynamic work environment where you'll deliver exceptional guest experiences daily.
Responsibilities
- Efficiently manage guest check-in/check-out processes using hotel software
- Respond to guest inquiries and resolve issues with professionalism
- Coordinate with housekeeping, maintenance, and dining departments
- Process payments and manage billing transactions accurately
- Uphold brand standards through exceptional customer service
- Maintain a clean and organized front desk area
- Assist with reservations and room assignments
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer literacy and comfort with learning new systems
- Ability to work flexible shifts including nights, weekends, and holidays
- Positive attitude and commitment to teamwork
- No hospitality experience necessary - we train!
- Valid work authorization for the United States