Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking enthusiastic Hotel Front Desk Agents in Richmond, VA. No experience required—comprehensive training provided to help you thrive in a fast-paced environment. Join our award-winning team where you'll deliver exceptional guest experiences while building valuable skills for future growth.
Why Join Us?
- Competitive hourly pay with performance bonuses
- Free employee meals and discounts
- Health benefits and retirement plans
- Career advancement opportunities
- Inclusive, supportive work culture
Responsibilities
- Greet and check in guests with professionalism and warmth
- Manage reservations and handle billing inquiries
- Answer phone calls and direct communications
- Assist guests with requests and resolve concerns
- Maintain organized front desk operations
- Collaborate with housekeeping and maintenance teams
- Process payments and maintain accurate records
Qualifications
- No prior experience required (training provided)
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer literacy
- Customer service mindset
- Flexible schedule availability (weekends/holidays)