Job Description
Join our vibrant hospitality team at the Grand Milwaukee Hotel! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences. Enjoy flexible shift schedules while developing your career in the heart of downtown Milwaukee. Full training provided - just bring your positive attitude and commitment to service excellence.
As a cornerstone of Milwaukee's hospitality scene, we offer competitive pay, complimentary meals during shifts, and opportunities for advancement. Perfect for students, career changers, or anyone seeking flexible work hours.
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Answer phone inquiries and manage guest requests with professionalism
- Process payments and handle cash transactions securely
- Coordinate with housekeeping and maintenance departments for guest needs
- Uphold hotel cleanliness standards in lobby and common areas
- Assist with event setup and special guest arrangements
- Resolve guest concerns promptly and escalate when necessary
Qualifications
- No prior hotel experience required - comprehensive training provided
- High school diploma or equivalent (current students welcome)
- Flexible availability to work evenings, weekends, and holidays
- Basic computer literacy with willingness to learn reservation systems
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods during shifts
- Valid Wisconsin driver's license (for airport runs if needed)